FAQ
SHOPPING
Are all items in your store used?
We sell New & Used. Not all items are used (unless specified)
Are your used items always in good condition?
Yes, we only sell vintage/used items that are either in great or good condition. If there is a flaw it will be specified or is visible in images.
Do you wash all used/vintage clothing before shipping out?
Yes, we wash/dry clean all garments that are in used/vintage condition.
Are returns accepted?
All items are FINAL SALE.
*We highly recommend our customers to take the time to read the description of the items, and review the photos carefully. Do not hesitate to send us your questions about an item before you commit to buy. Most of the items on our site are gently used unless stated otherwise.
What forms of payment are accepted?
We accept PayPal. PayPal accepts all major credit and debit cards. PayPal also offers more options at checkout. For more information, please visit www.paypal.com
Is my information secure?
Yes. We take pride in securing your privacy. You will have a safe browsing experience through our website.
SHIPPING
Will I be charged for shipping?
For a limited time we have FLAT RATE $5 shipping for all items shipped in the United States of America.
We charge $20 for items shipped to Canada and $50 for the items shipped to the rest of the World!
Will the package be Insured?
No, but on your request, by leaving a note when you checkout with PayPal, we can send you an invoice for the amount of the insurance.
Can I pay and pick up in person?
Yes! We are located in NYC, Please contact us for purchase code.
When will my item be shipped?
All items will be shipped within 2 business day from the receipt of payment. Delivery times are based on business days (Mon-Fri, excluding Holidays).
Can I pay for overnight/next day shipping?
Yes, Please contact us
CUSTOMER SERVICE
What are your customer service hours?
We are open 24/7 online. Please, do not hesitate to Contact US. We respond to inquiries within one (1) day to two (2) business days depending on the complexity of your inquiry.
PRIVACY & SECURITY
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take any necessary action to protect your personal information.
How is my Information used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Only your order, data billing, shipping, and order contents data is stored on our server. Upon your purchase, you are directed to a third party known as Paypal.